Shipping & Returns

Shipping

Due to wine shipping laws, we can only accept orders for wine shipping to the following states:

WE CAN ship to the following States: Alaska, Arizona, California, Colorado, District of Columbia, Hawaii, Idaho, Louisiana, Missouri, Nebraska, Nevada, New Mexico, New York, North Dakota, Oregon, Washington, and Wisconsin.

We CANNOT ship to the following states: If you are ordering alcoholic beverages to be shipped to one of the following states... AR, CT, DE, FL, GA, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MS, MT, NC, NJ, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WV, WY...we won't be able to accept your order over the Internet. Please call (866) 679-9463 for more information.

Accessories can be shipped to all 50 states.

With constantly changing wine laws and pending lawsuits, please check back to see if your state has been added to those we can ship to.

All orders will ship within 1-2 business days from date of purchases provided all items are in stock and weather permits. If items are not available, you will be notified via email or phone of delay and estimated shipping date.

All wine shipments are sent out with an Adult Signature Required (21 or older).

Unless otherwise specified, all orders are shipped via UPS Ground. Expedited shipping is available and these orders must be received before 1pm Pacific Time to ship next day, assuming inventory is in stock.

Meritage reserves the right to delay shipment based upon weather conditions. During the hot summer months or the cold winter months, it is recommended that you ship your wine Next Day to avoid periods of extreme weather. If you choose to ship UPS ground during these times, you must sign an Extreme Weather waiver releasing Meritage from any responsibility of product damage due to weather conditions.

For shipments out of the state of California, we prefer to ship the beginning of the week to protect the wine as much as possible. Most UPS Ground orders are delivered between 3-5 business days. Typical UPS Ground orders within the state of California arrive within 1-3 business days. Upon shipment, you will receive an email via UPS with tracking information for your package that can be tracked at ups.com.

UPS Shipping Costs
Shipping costs are calculated via UPS WorldShip program integration based upon total package weight, shipping location and time in transport.

Shipping Packaging Costs
Packaging material charge is calculated based upon estimate number of bottles & products being shipped.

 

Returns

All wine & liquor sales are final. Customer satisfaction is a primary concern for Meritage Wine Market and we will evaluate any issues regarding wine or liquor sales on a case by case basis. Any issues can be emailed to sales@meritagewinemarket.com or via phone 760.479.2500 within 14 days of purchase.

All non-wine and non-liquor sales can be returned within 30 days of purchase provided the item is in original packaging, unused and undamaged. Refund does not include shipping costs incurred during original shipment or upon return. Please contact Meritage via email at sales@meritagewinemarket.com or phone 760.479.2500 or 866.679.9463 to obtain authorization before returning any item.